Shipping Policy
At Tada Threads, our goal is for you to be 100% satisfied with your order from the moment it arrives at your doorstep. We understand the importance of receiving your custom items on time and work diligently to ensure a smooth delivery process.
Once your order is completed, we will provide a tracking number via email. All orders are shipped through UPS or USPS. Shipping times may vary depending on your location relative to our headquarters in Riverview, FL.
Expedited Shipping Services
We offer expedited shipping at an additional cost. If you have a strict deadline, please contact us as soon as possible so we can recommend the best shipping method to help ensure timely delivery.
Please Note:
- Expedited Shipping only reduces transit time after your order ships.
- It does not speed up production time.
- If you need faster production, please select the Expedited Production/Rush Turnaround option during checkout, if available, or contact us directly.
Frequently Asked Questions
How Do I Track My Order?
Once your package is ready for shipment, you will receive a confirmation email or Instagram DM containing your tracking number. You can use this tracking number to view your package status and estimated delivery date.
What Is the Estimated Delivery Time?
Delivery times depend on your distance from Riverview, FL and the shipping service selected at checkout.
Please note:
- Delivery dates provided by carriers are estimates only.
- Delays caused by weather, holidays, or other unforeseen circumstances are outside of our control.
What If I Provided the Wrong Shipping Address?
If you notice an error in your shipping address, contact us immediately.
Before Shipment
We can update the shipping address before the package ships.
After Shipment
Once the package has been transferred to the carrier, we are unable to modify the shipping address.
If the package is returned to sender:
- We will contact you to arrange reshipment.
- Additional shipping charges may apply.
What If My Tracking Says “Delivered” But I Haven’t Received It?
In some cases, carriers may mark a package as delivered before it physically arrives or place it in a concealed location for security purposes.
We recommend checking:
- Around your property
- Mailboxes
- Side doors or hidden areas
- With neighbors or household members
Lost or Stolen Packages
Tada Threads is not responsible for packages lost or stolen after confirmed delivery.
If you cannot locate your package, please contact your local UPS or USPS office directly to file a claim or request GPS delivery confirmation.
What If My Order Arrives Damaged?
Tada Threads is not responsible for damage caused during shipping transit.
If your package arrives damaged:
- Retain all original packaging materials
- Contact your local UPS or USPS office immediately to file a damage claim
Will All My Items Ship Together?
To help reduce shipping costs, we typically wait until the full order is completed before shipping.
Unless otherwise requested:
- All items in an order will usually arrive in one package.