Privacy Policy

At Tada Threads, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our custom embroidery, digitizing, and apparel printing services.

What Information Do We Collect?

When you interact with our website or services, we may collect:

Personal Details: Name, email address, shipping and billing address, and phone number provided during checkout or inquiries.
Order Information: Design files, payment details processed securely through third-party providers such as Stripe or PayPal, and purchase history.
Technical Data: IP address, browser type, and device information collected automatically through cookies and analytics tools.

How Do We Use Your Information?

Your information helps us:

Process payments, fulfill orders, ship products, and provide order updates.
Improve our services by analyzing website traffic and customer preferences.
Send promotional emails and special offers if you have opted into marketing communications.

You may unsubscribe from marketing communications at any time.

Consent & Control

By placing an order, you consent to the use of your information for order fulfillment purposes.
Marketing communications require explicit opt-in consent.
You may withdraw consent at any time by contacting us at order.tadathreads@gmail.com.

Disclosure to Third Parties

We only share your information when necessary to operate our business and provide services.

Service Providers: Payment processors, shipping carriers, and IT support providers.
Legal Compliance: When required by law or necessary to protect our rights and business operations.
Business Transfers: In the event of a merger, acquisition, or sale of Tada Threads assets.

Third-party services such as PayPal and Stripe maintain their own privacy policies. We encourage you to review those policies separately.

Security Measures

We implement industry-standard security measures to help protect your information.

Encryption: SSL technology for secure data transmission and PCI-DSS compliant payment processing.
Limited Access: Sensitive information is accessible only to authorized personnel.

While we take reasonable precautions to secure your information, no online system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we store about you.
Request correction or deletion of your personal information.
Opt out of marketing communications.
Submit complaints to your local data protection authority.

To exercise these rights, contact us at order.tadathreads@gmail.com.

Age Restrictions

Our services are not intended for individuals under the age of 16. By using our website, you confirm that you meet the legal age requirements in your jurisdiction.